Hello VMware Community, 

I need help with P2V Conversion.

I am running VCenter Converter Standalone 6.0 on My admin Windows 7 64 bit PC which is aVirtual machine.  I am trying to convert a Physical machine on the Network.  This PC is Windows 7 32 bit. I have done the following.

1. Disable UAC

2. Disable Firewall

3. Create a QWORD (64-bit) called LocalAccountTokenFilterPolicy, that worked for me when the DWORD would not allow access to my 64-bit machine. Set to 1 (number one).

4. Tried to Run VCenter in Administrator Mode

5. Verified under gpedit.msc that User Account Control: Run all administrator in admin approval mode is disabled.

The agent does install on the physical computer but I get the error of " Unable to obtain hardware information for selected machine."   I removed the agent and tried to install the Converter locally on the physical machine and got the same error when trying to convert.  I have also used 5.5.3 which gave the same error as well in both scenarios.

Attached are the log files.  Please help.

hi guys,

i have a Production ESXi3.5 VM in a standalone host, we plan to convert this VM to a ESXi4.1 standalone host.

This VM has a RDM(physical mode) disk. Can vconverter 4.01 convert this VM RDM disk to VMFS when doing the conversion?

We plan to do a hot cloning as our license has expired so we cannot power off the production VM

Thanks so much.

Unfortunately log bundle doesn't contain most important logs: worker and agent.

Try to obtain them manually for location %ALLUSERSPROFILE%\VMware\VMware vCenter Converter Standalone Agent\logs from remote machine and %ALLUSERSPROFILE%\VMware\VMware vCenter Converter Standalone\logs from local machine.

There is no reason to use old version of Converter, the latest one is recommended.

All volumes and disks seen from Converter, including RDM, are transferred as VMDKs disks, see User's Manual.

HTH

The file R:\Restore\Backup\Core VMs\europa\europa-ctk.vmdk is missing, error 3 means: "The system cannot find the path specified."

Try to recover your VMDK files with workstation or vdiskmanager. Btw the other machine has a similar, but not fatal, problem: DISKLIB-CTK   : Read to offset 4358656, len 16384 on "R:\Restore\Backup\Core VMs\jupiter\Jupiter-ctk.vmdk" failed.

HTH

We plan to do a hot cloning as our license has expired so we cannot power off the production VM

Keep in mind that hot cloning does not imply the destination VM will be running after the conversion, i.e. it will be powered off.

Pooch,

Here are the client and server logs you requested.

Hmmm and where the converter-worker and converter-agent logs are?

Thanks for the help POCEH. Why does E go successfully and not F? They are both spanned dynamic volumes in windows. F is actually a bit smaller than E too.

luckily the F: starts with GPT disk - as result destination is GPT partition/volume which has no limitations for size.

I checked in the location you suggested and found these logs.  Admin PC where Standalone is installed I looked at the following path to find logs.  C:\Users\Administrator\AppData\Local\VMware\VMware vCenter Converter Standalone Client\Logs.  On the Physical PC I looked under C:\Users\User1\AppData\Local\VMware\VMware vCenter Converter Standalone Client\Logs. 

Also, I am not using the VMware Server/ Client Setup just and FYI. I am using Standalone.

Got it, Thanks for explaining.

From those pages I see I need 22 and 443 open. These ports are open on the source machine, I can't tell about the destination machine as it doesn't exist until the process starts. They are open on the ESX server, but conversion job still fails.

I've turned the firewall off on the Windows machine (and on the Mac system the windows VM is running on, it's all on a internal network anyway, but I was able to successfully use that combination earlier with the converter on a different ESX and Linux server to migrate). Unfortunately this current copy error message lacks any specific information to run down the problem.

From the logs it appears that the helper machine is created, the new disk partitions are created and being formatted, but then it just times out on the connection (unless I'm reading this wrong and missing something). I don't see what the problem is causing the timeout.

2015-10-29T17:08:59.234-05:00 verbose converter-gui[06128] [Originator@6876 sub=ConverterDataProviderImpl] Converter::Client::Gui::Wizard::ConverterDataProviderImpl::PropertyCollectorThread[8] - (vmodl.query.PropertyCollector.UpdateSet) {

-->    version = "8",

-->    filterSet = (vmodl.query.PropertyCollector.FilterUpdate) [

-->       (vmodl.query.PropertyCollector.FilterUpdate) {

-->          filter = 'vmodl.query.PropertyCollector.Filter:session[5216b579-96f9-0255-92b3-4c903d0c6733]5227c1e3-5abd-a8ff-d9e5-ed250880efcd',

-->          objectSet = (vmodl.query.PropertyCollector.ObjectUpdate) [

-->             (vmodl.query.PropertyCollector.ObjectUpdate) {

-->                kind = "modify",

-->                obj = 'converter.task.Task:task-9',

-->                changeSet = (vmodl.query.PropertyCollector.Change) [

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "event[115]",

-->                      op = "add",

-->                      val = (converter.event.WaitingForHelperVmEvent) {

-->                         key = 115,

-->                         chainId = 111,

-->                         type = "info",

-->                         createdTime = "2015-10-29T22:08:59.218423Z",

-->                         userName = "rreuscher",

-->                         fullMessage = "Waiting for the destination virtual machine to boot up as the Converter helper server.",

-->                         job = <unset>

-->                      }

-->                   }

-->                ],

-->             }

-->          ],

-->       }

-->    ],

-->    truncated = <unset>

--> }

2015-10-29T17:10:33.374-05:00 verbose converter-gui[06128] [Originator@6876 sub=ConverterDataProviderImpl] Converter::Client::Gui::Wizard::ConverterDataProviderImpl::PropertyCollectorThread[9] - (vmodl.query.PropertyCollector.UpdateSet) {

-->    version = "9",

-->    filterSet = (vmodl.query.PropertyCollector.FilterUpdate) [

-->       (vmodl.query.PropertyCollector.FilterUpdate) {

-->          filter = 'vmodl.query.PropertyCollector.Filter:session[5216b579-96f9-0255-92b3-4c903d0c6733]5227c1e3-5abd-a8ff-d9e5-ed250880efcd',

-->          objectSet = (vmodl.query.PropertyCollector.ObjectUpdate) [

-->             (vmodl.query.PropertyCollector.ObjectUpdate) {

-->                kind = "modify",

-->                obj = 'converter.task.Task:task-9',

-->                changeSet = (vmodl.query.PropertyCollector.Change) [

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "event[116]",

-->                      op = "add",

-->                      val = (converter.event.ConnectingToHelperVmServerEvent) {

-->                         key = 116,

-->                         chainId = 111,

-->                         type = "info",

-->                         createdTime = "2015-10-29T22:10:33.359829Z",

-->                         userName = "rreuscher",

-->                         fullMessage = "Connecting to the Converter helper server on the destination virtual machine.",

-->                         job = <unset>

-->                      }

-->                   },

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "info.progress",

-->                      op = "assign",

-->                      val = 1

-->                   }

-->                ],

-->             }

-->          ],

-->       }

-->    ],

-->    truncated = <unset>

--> }

2015-10-29T17:10:33.437-05:00 verbose converter-gui[06128] [Originator@6876 sub=ConverterDataProviderImpl] Converter::Client::Gui::Wizard::ConverterDataProviderImpl::PropertyCollectorThread[10] - (vmodl.query.PropertyCollector.UpdateSet) {

-->    version = "10",

-->    filterSet = (vmodl.query.PropertyCollector.FilterUpdate) [

-->       (vmodl.query.PropertyCollector.FilterUpdate) {

-->          filter = 'vmodl.query.PropertyCollector.Filter:session[5216b579-96f9-0255-92b3-4c903d0c6733]5227c1e3-5abd-a8ff-d9e5-ed250880efcd',

-->          objectSet = (vmodl.query.PropertyCollector.ObjectUpdate) [

-->             (vmodl.query.PropertyCollector.ObjectUpdate) {

-->                kind = "modify",

-->                obj = 'converter.task.Task:task-9',

-->                changeSet = (vmodl.query.PropertyCollector.Change) [

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "event[117]",

-->                      op = "add",

-->                      val = (converter.event.UnixP2VDiskPartitioningEvent) {

-->                         key = 117,

-->                         chainId = 111,

-->                         type = "info",

-->                         createdTime = "2015-10-29T22:10:33.390903Z",

-->                         userName = "rreuscher",

-->                         fullMessage = "Partitioning the destination disks.",

-->                         job = <unset>

-->                      }

-->                   }

-->                ],

-->             }

-->          ],

-->       }

-->    ],

-->    truncated = <unset>

--> }

2015-10-29T17:10:33.484-05:00 verbose converter-gui[06128] [Originator@6876 sub=ConverterDataProviderImpl] Converter::Client::Gui::Wizard::ConverterDataProviderImpl::PropertyCollectorThread[11] - (vmodl.query.PropertyCollector.UpdateSet) {

-->    version = "11",

-->    filterSet = (vmodl.query.PropertyCollector.FilterUpdate) [

-->       (vmodl.query.PropertyCollector.FilterUpdate) {

-->          filter = 'vmodl.query.PropertyCollector.Filter:session[5216b579-96f9-0255-92b3-4c903d0c6733]5227c1e3-5abd-a8ff-d9e5-ed250880efcd',

-->          objectSet = (vmodl.query.PropertyCollector.ObjectUpdate) [

-->             (vmodl.query.PropertyCollector.ObjectUpdate) {

-->                kind = "modify",

-->                obj = 'converter.task.Task:task-9',

-->                changeSet = (vmodl.query.PropertyCollector.Change) [

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "event[118]",

-->                      op = "add",

-->                      val = (converter.event.ConnectedToHelperVmServerEvent) {

-->                         key = 118,

-->                         chainId = 111,

-->                         type = "info",

-->                         createdTime = "2015-10-29T22:10:33.468429Z",

-->                         userName = "rreuscher",

-->                         fullMessage = "Connected to the Converter helper server on the destination virtual machine.",

-->                         job = <unset>

-->                      }

-->                   }

-->                ],

-->             }

-->          ],

-->       }

-->    ],

-->    truncated = <unset>

--> }

2015-10-29T17:11:15.984-05:00 verbose converter-gui[06128] [Originator@6876 sub=ConverterDataProviderImpl] Converter::Client::Gui::Wizard::ConverterDataProviderImpl::PropertyCollectorThread[12] - (vmodl.query.PropertyCollector.UpdateSet) {

-->    version = "12",

-->    filterSet = (vmodl.query.PropertyCollector.FilterUpdate) [

-->       (vmodl.query.PropertyCollector.FilterUpdate) {

-->          filter = 'vmodl.query.PropertyCollector.Filter:session[5216b579-96f9-0255-92b3-4c903d0c6733]5227c1e3-5abd-a8ff-d9e5-ed250880efcd',

-->          objectSet = (vmodl.query.PropertyCollector.ObjectUpdate) [

-->             (vmodl.query.PropertyCollector.ObjectUpdate) {

-->                kind = "modify",

-->                obj = 'converter.task.Task:task-9',

-->                changeSet = (vmodl.query.PropertyCollector.Change) [

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "event[119]",

-->                      op = "add",

-->                      val = (converter.event.UnixP2VDiskFormattingEvent) {

-->                         key = 119,

-->                         chainId = 111,

-->                         type = "info",

-->                         createdTime = "2015-10-29T22:11:15.938099Z",

-->                         userName = "rreuscher",

-->                         fullMessage = "Formatting the destination partitions.",

-->                         job = <unset>

-->                      }

-->                   },

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "info.progress",

-->                      op = "assign",

-->                      val = 2

-->                   }

-->                ],

-->             }

-->          ],

-->       }

-->    ],

-->    truncated = <unset>

--> }

2015-10-29T17:11:16.046-05:00 verbose converter-gui[06128] [Originator@6876 sub=ConverterDataProviderImpl] Converter::Client::Gui::Wizard::ConverterDataProviderImpl::PropertyCollectorThread[13] - (vmodl.query.PropertyCollector.UpdateSet) {

-->    version = "13",

-->    filterSet = (vmodl.query.PropertyCollector.FilterUpdate) [

-->       (vmodl.query.PropertyCollector.FilterUpdate) {

-->          filter = 'vmodl.query.PropertyCollector.Filter:session[5216b579-96f9-0255-92b3-4c903d0c6733]5227c1e3-5abd-a8ff-d9e5-ed250880efcd',

-->          objectSet = (vmodl.query.PropertyCollector.ObjectUpdate) [

-->             (vmodl.query.PropertyCollector.ObjectUpdate) {

-->                kind = "modify",

-->                obj = 'converter.task.Task:task-9',

-->                changeSet = (vmodl.query.PropertyCollector.Change) [

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "info.estimatedTimeRemaining",

-->                      op = "assign",

-->                      val = 15696

-->                   }

-->                ],

-->             }

-->          ],

-->       }

-->    ],

-->    truncated = <unset>

--> }

2015-10-29T17:22:12.427-05:00 info converter-gui[06116] [Originator@6876 sub=TaskDataProvider] Fetching job spec for converter.task.Task:task-9

2015-10-29T17:22:12.427-05:00 error converter-gui[06116] [Originator@6876 sub=ExtraInfoReader] Key was not found: TimeZoneList

2015-10-29T17:22:12.599-05:00 info converter-gui[06116] [Originator@6876 sub=JobDataProvider] Fetching job spec for converter.server.conversion.ConversionJob:job-9

2015-10-29T17:22:12.614-05:00 error converter-gui[06116] [Originator@6876 sub=ExtraInfoReader] Key was not found: TimeZoneList

2015-10-29T17:23:18.177-05:00 verbose converter-gui[05628] [Originator@6876 sub=HttpConnectionPool-000000] [RemoveConnection] Connection removed; cnx: <io_obj p:0x04f16414, h:-1, <pipe '\\.\pipe\vmware-converter-server-soap'>, <pipe '\\.\pipe\vmware-converter-server-soap'>>; pooled: 2

2015-10-29T17:26:16.098-05:00 verbose converter-gui[06128] [Originator@6876 sub=ConverterDataProviderImpl] Converter::Client::Gui::Wizard::ConverterDataProviderImpl::PropertyCollectorThread[14] - (vmodl.query.PropertyCollector.UpdateSet) {

-->    version = "14",

-->    filterSet = (vmodl.query.PropertyCollector.FilterUpdate) [

-->       (vmodl.query.PropertyCollector.FilterUpdate) {

-->          filter = 'vmodl.query.PropertyCollector.Filter:session[5216b579-96f9-0255-92b3-4c903d0c6733]5227c1e3-5abd-a8ff-d9e5-ed250880efcd',

-->          objectSet = (vmodl.query.PropertyCollector.ObjectUpdate) [

-->             (vmodl.query.PropertyCollector.ObjectUpdate) {

-->                kind = "modify",

-->                obj = 'converter.task.Task:task-9',

-->                changeSet = (vmodl.query.PropertyCollector.Change) [

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "info.progress",

-->                      op = "assign",

-->                      val = 2

-->                   }

-->                ],

-->             }

-->          ],

-->       }

-->    ],

-->    truncated = <unset>

--> }

2015-10-29T17:28:05.412-05:00 verbose converter-gui[03252] [Originator@6876 sub=HttpConnectionPool-000002] [RemoveConnection] Connection removed; cnx: <io_obj p:0x04f18db4, h:-1, <pipe '\\.\pipe\vmware-converter-server-soap'>, <pipe '\\.\pipe\vmware-converter-server-soap'>>; pooled: 0

2015-10-29T17:28:15.411-05:00 verbose converter-gui[04640] [Originator@6876 sub=HttpConnectionPool-000000] [RemoveConnection] Connection removed; cnx: <io_obj p:0x05c3c9a4, h:-1, <pipe '\\.\pipe\vmware-converter-server-soap'>, <pipe '\\.\pipe\vmware-converter-server-soap'>>; pooled: 1

2015-10-29T17:41:16.102-05:00 verbose converter-gui[06128] [Originator@6876 sub=ConverterDataProviderImpl] Converter::Client::Gui::Wizard::ConverterDataProviderImpl::PropertyCollectorThread[15] - (vmodl.query.PropertyCollector.UpdateSet) {

-->    version = "15",

-->    filterSet = (vmodl.query.PropertyCollector.FilterUpdate) [

-->       (vmodl.query.PropertyCollector.FilterUpdate) {

-->          filter = 'vmodl.query.PropertyCollector.Filter:session[5216b579-96f9-0255-92b3-4c903d0c6733]5227c1e3-5abd-a8ff-d9e5-ed250880efcd',

-->          objectSet = (vmodl.query.PropertyCollector.ObjectUpdate) [

-->             (vmodl.query.PropertyCollector.ObjectUpdate) {

-->                kind = "modify",

-->                obj = 'converter.task.Task:task-9',

-->                changeSet = (vmodl.query.PropertyCollector.Change) [

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "info.progress",

-->                      op = "assign",

-->                      val = 2

-->                   }

-->                ],

-->             }

-->          ],

-->       }

-->    ],

-->    truncated = <unset>

--> }

2015-10-29T17:56:16.102-05:00 verbose converter-gui[06128] [Originator@6876 sub=ConverterDataProviderImpl] Converter::Client::Gui::Wizard::ConverterDataProviderImpl::PropertyCollectorThread[16] - (vmodl.query.PropertyCollector.UpdateSet) {

-->    version = "16",

-->    filterSet = (vmodl.query.PropertyCollector.FilterUpdate) [

-->       (vmodl.query.PropertyCollector.FilterUpdate) {

-->          filter = 'vmodl.query.PropertyCollector.Filter:session[5216b579-96f9-0255-92b3-4c903d0c6733]5227c1e3-5abd-a8ff-d9e5-ed250880efcd',

-->          objectSet = (vmodl.query.PropertyCollector.ObjectUpdate) [

-->             (vmodl.query.PropertyCollector.ObjectUpdate) {

-->                kind = "modify",

-->                obj = 'converter.task.Task:task-9',

-->                changeSet = (vmodl.query.PropertyCollector.Change) [

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "info.progress",

-->                      op = "assign",

-->                      val = 2

-->                   }

-->                ],

-->             }

-->          ],

-->       }

-->    ],

-->    truncated = <unset>

--> }

2015-10-29T18:11:16.118-05:00 verbose converter-gui[06128] [Originator@6876 sub=ConverterDataProviderImpl] Converter::Client::Gui::Wizard::ConverterDataProviderImpl::PropertyCollectorThread[17] - (vmodl.query.PropertyCollector.UpdateSet) {

-->    version = "17",

-->    filterSet = (vmodl.query.PropertyCollector.FilterUpdate) [

-->       (vmodl.query.PropertyCollector.FilterUpdate) {

-->          filter = 'vmodl.query.PropertyCollector.Filter:session[5216b579-96f9-0255-92b3-4c903d0c6733]5227c1e3-5abd-a8ff-d9e5-ed250880efcd',

-->          objectSet = (vmodl.query.PropertyCollector.ObjectUpdate) [

-->             (vmodl.query.PropertyCollector.ObjectUpdate) {

-->                kind = "modify",

-->                obj = 'converter.task.Task:task-9',

-->                changeSet = (vmodl.query.PropertyCollector.Change) [

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "info.progress",

-->                      op = "assign",

-->                      val = 2

-->                   }

-->                ],

-->             }

-->          ],

-->       }

-->    ],

-->    truncated = <unset>

--> }

2015-10-29T18:26:16.133-05:00 verbose converter-gui[06128] [Originator@6876 sub=ConverterDataProviderImpl] Converter::Client::Gui::Wizard::ConverterDataProviderImpl::PropertyCollectorThread[18] - (vmodl.query.PropertyCollector.UpdateSet) {

-->    version = "18",

-->    filterSet = (vmodl.query.PropertyCollector.FilterUpdate) [

-->       (vmodl.query.PropertyCollector.FilterUpdate) {

-->          filter = 'vmodl.query.PropertyCollector.Filter:session[5216b579-96f9-0255-92b3-4c903d0c6733]5227c1e3-5abd-a8ff-d9e5-ed250880efcd',

-->          objectSet = (vmodl.query.PropertyCollector.ObjectUpdate) [

-->             (vmodl.query.PropertyCollector.ObjectUpdate) {

-->                kind = "modify",

-->                obj = 'converter.task.Task:task-9',

-->                changeSet = (vmodl.query.PropertyCollector.Change) [

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "info.progress",

-->                      op = "assign",

-->                      val = 2

-->                   }

-->                ],

-->             }

-->          ],

-->       }

-->    ],

-->    truncated = <unset>

--> }

2015-10-29T18:41:16.134-05:00 verbose converter-gui[06128] [Originator@6876 sub=ConverterDataProviderImpl] Converter::Client::Gui::Wizard::ConverterDataProviderImpl::PropertyCollectorThread[19] - (vmodl.query.PropertyCollector.UpdateSet) {

-->    version = "19",

-->    filterSet = (vmodl.query.PropertyCollector.FilterUpdate) [

-->       (vmodl.query.PropertyCollector.FilterUpdate) {

-->          filter = 'vmodl.query.PropertyCollector.Filter:session[5216b579-96f9-0255-92b3-4c903d0c6733]5227c1e3-5abd-a8ff-d9e5-ed250880efcd',

-->          objectSet = (vmodl.query.PropertyCollector.ObjectUpdate) [

-->             (vmodl.query.PropertyCollector.ObjectUpdate) {

-->                kind = "modify",

-->                obj = 'converter.task.Task:task-9',

-->                changeSet = (vmodl.query.PropertyCollector.Change) [

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "info.progress",

-->                      op = "assign",

-->                      val = 2

-->                   }

-->                ],

-->             }

-->          ],

-->       }

-->    ],

-->    truncated = <unset>

--> }

2015-10-29T18:54:09.382-05:00 verbose converter-gui[06128] [Originator@6876 sub=ConverterDataProviderImpl] Converter::Client::Gui::Wizard::ConverterDataProviderImpl::PropertyCollectorThread[20] - (vmodl.query.PropertyCollector.UpdateSet) {

-->    version = "20",

-->    filterSet = (vmodl.query.PropertyCollector.FilterUpdate) [

-->       (vmodl.query.PropertyCollector.FilterUpdate) {

-->          filter = 'vmodl.query.PropertyCollector.Filter:session[5216b579-96f9-0255-92b3-4c903d0c6733]5227c1e3-5abd-a8ff-d9e5-ed250880efcd',

-->          objectSet = (vmodl.query.PropertyCollector.ObjectUpdate) [

-->             (vmodl.query.PropertyCollector.ObjectUpdate) {

-->                kind = "modify",

-->                obj = 'converter.task.Task:task-9',

-->                changeSet = (vmodl.query.PropertyCollector.Change) [

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "info.progress",

-->                      op = "assign",

-->                      val = 2

-->                   }

-->                ],

-->             }

-->          ],

-->       }

-->    ],

-->    truncated = <unset>

--> }

2015-10-29T18:54:09.414-05:00 verbose converter-gui[06128] [Originator@6876 sub=ConverterDataProviderImpl] Converter::Client::Gui::Wizard::ConverterDataProviderImpl::PropertyCollectorThread[21] - (vmodl.query.PropertyCollector.UpdateSet) {

-->    version = "21",

-->    filterSet = (vmodl.query.PropertyCollector.FilterUpdate) [

-->       (vmodl.query.PropertyCollector.FilterUpdate) {

-->          filter = 'vmodl.query.PropertyCollector.Filter:session[5216b579-96f9-0255-92b3-4c903d0c6733]5227c1e3-5abd-a8ff-d9e5-ed250880efcd',

-->          objectSet = (vmodl.query.PropertyCollector.ObjectUpdate) [

-->             (vmodl.query.PropertyCollector.ObjectUpdate) {

-->                kind = "modify",

-->                obj = 'converter.task.Task:task-9',

-->                changeSet = (vmodl.query.PropertyCollector.Change) [

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "info.estimatedTimeRemaining",

-->                      op = "assign",

-->                      val = 0

-->                   }

-->                ],

-->             }

-->          ],

-->       }

-->    ],

-->    truncated = <unset>

--> }

2015-10-29T19:09:09.445-05:00 verbose converter-gui[06128] [Originator@6876 sub=ConverterDataProviderImpl] Converter::Client::Gui::Wizard::ConverterDataProviderImpl::PropertyCollectorThread[22] - (vmodl.query.PropertyCollector.UpdateSet) {

-->    version = "22",

-->    filterSet = (vmodl.query.PropertyCollector.FilterUpdate) [

-->       (vmodl.query.PropertyCollector.FilterUpdate) {

-->          filter = 'vmodl.query.PropertyCollector.Filter:session[5216b579-96f9-0255-92b3-4c903d0c6733]5227c1e3-5abd-a8ff-d9e5-ed250880efcd',

-->          objectSet = (vmodl.query.PropertyCollector.ObjectUpdate) [

-->             (vmodl.query.PropertyCollector.ObjectUpdate) {

-->                kind = "modify",

-->                obj = 'converter.task.Task:task-9',

-->                changeSet = (vmodl.query.PropertyCollector.Change) [

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "info.progress",

-->                      op = "assign",

-->                      val = 2

-->                   }

-->                ],

-->             }

-->          ],

-->       }

-->    ],

-->    truncated = <unset>

--> }

2015-10-29T19:18:03.086-05:00 verbose converter-gui[06128] [Originator@6876 sub=ConverterDataProviderImpl] Converter::Client::Gui::Wizard::ConverterDataProviderImpl::PropertyCollectorThread[23] - (vmodl.query.PropertyCollector.UpdateSet) {

-->    version = "23",

-->    filterSet = (vmodl.query.PropertyCollector.FilterUpdate) [

-->       (vmodl.query.PropertyCollector.FilterUpdate) {

-->          filter = 'vmodl.query.PropertyCollector.Filter:session[5216b579-96f9-0255-92b3-4c903d0c6733]5227c1e3-5abd-a8ff-d9e5-ed250880efcd',

-->          objectSet = (vmodl.query.PropertyCollector.ObjectUpdate) [

-->             (vmodl.query.PropertyCollector.ObjectUpdate) {

-->                kind = "modify",

-->                obj = 'converter.task.Task:task-9',

-->                changeSet = (vmodl.query.PropertyCollector.Change) [

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "info.completeTime",

-->                      op = "assign",

-->                      val = "2015-10-30T00:18:03.03916Z"

-->                   },

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "info.error",

-->                      op = "assign",

-->                      val = (vmodl.fault.SystemError) {

-->                         faultCause = (vmodl.MethodFault) null,

-->                         reason = "No connection could be made because the target machine actively refused it",

-->                         msg = "A general system error occurred: No connection could be made because the target machine actively refused it"

-->                      }

-->                   },

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "info.state",

-->                      op = "assign",

-->                      val = "error"

-->                   },

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "info.transferRate",

-->                      op = "assign",

-->                      val = <unset>

-->                   }

-->                ],

-->             }

-->          ],

-->       }

-->    ],

-->    truncated = <unset>

--> }

2015-10-29T19:18:03.306-05:00 verbose converter-gui[06128] [Originator@6876 sub=ConverterDataProviderImpl] Converter::Client::Gui::Wizard::ConverterDataProviderImpl::PropertyCollectorThread[24] - (vmodl.query.PropertyCollector.UpdateSet) {

-->    version = "24",

-->    filterSet = (vmodl.query.PropertyCollector.FilterUpdate) [

-->       (vmodl.query.PropertyCollector.FilterUpdate) {

-->          filter = 'vmodl.query.PropertyCollector.Filter:session[5216b579-96f9-0255-92b3-4c903d0c6733]529e9b6a-f43f-188d-62a1-1ce46ee86769',

-->          objectSet = (vmodl.query.PropertyCollector.ObjectUpdate) [

-->             (vmodl.query.PropertyCollector.ObjectUpdate) {

-->                kind = "modify",

-->                obj = 'converter.server.conversion.ConversionJobHistoryCollector:session[5216b579-96f9-0255-92b3-4c903d0c6733]52dfd14f-844e-abaa-bd7a-62f6ff8326e0',

-->                changeSet = (vmodl.query.PropertyCollector.Change) [

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "latestPage["job-9"].activeTask",

-->                      op = "assign",

-->                      val = <unset>

-->                   },

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "latestPage["job-9"].lastRunCompleteTime",

-->                      op = "assign",

-->                      val = "2015-10-30T00:18:03.132938Z"

-->                   },

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "latestPage["job-9"].mostRecentError",

-->                      op = "assign",

-->                      val = (vmodl.fault.SystemError) {

-->                         faultCause = (vmodl.MethodFault) null,

-->                         reason = "No connection could be made because the target machine actively refused it",

-->                         msg = "A general system error occurred: No connection could be made because the target machine actively refused it"

-->                      }

-->                   },

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "latestPage["job-9"].numConsecutiveErrors",

-->                      op = "assign",

-->                      val = 1

-->                   },

-->                   (vmodl.query.PropertyCollector.Change) {

-->                      name = "latestPage["job-9"].state",

-->                      op = "assign",

-->                      val = "deactivated"

-->                   }

-->                ],

-->             }

-->          ],

-->       }

-->    ],

-->    truncated = <unset>

--> }

2015-10-29T19:48:03.322-05:00 verbose converter-gui[06128] [Originator@6876 sub=ConverterDataProviderImpl] Converter::Client::Gui::Wizard::ConverterDataProviderImpl::PropertyCollectorThread: TimeoutException

It's in 'all users' profile, i.e. "C:\Users\All Users\VMware\VMware vCenter Converter Standalone\logs". If you are looking in the source machine, on which you have installed Converter and tried to convert as this local machine, post the worker log. If only an agent has been deployed on it - then the agent log.

So you've got the source info, the helper deployed, and the worker connecting to it, It remains only the helper connecting to the source. The relevant logs in this case are the helper's ones. However you may not need to look for them. The required connectivity in this case is: a machine from the virtual network (where the destination VM is created) needs to access the source machine at port 22. Also the source needs password authentication enabled. You need to check virtual network routing, firewalls, and source machine's sshd settings.

I suggest you get a neighbour machine from the same destination network and try to ssh to the source machine. Once you succeed, proceed with the conversion.

HTH

Plamen

All the systems are in the same subnet. 192.168.140.x. The live machine is 12, the ESX host is 14, and the help VM is 16 (all are static not DHCP addresses). Our firewall doesn't not block traffic within nodes on this network. I can logon to the source machine .12 from my Mac at 53 with keys or my other Mac via password authentication on my other mac at 52. The Windows 10 VM machine  is 239.

I don't see any helper logs, the helper machine gets deleted when the job fails.

I do see some converter server logs

2015-10-29T17:08:12.250-05:00 info vmware-converter-server[01580] [Originator@6876 sub=Default] Connecting to host 192.168.140.14 on port 443

2015-10-29T17:08:12.250-05:00 info vmware-converter-server[01580] [Originator@6876 sub=Default] localVersion is: vim.version.version10

2015-10-29T17:08:12.266-05:00 info vmware-converter-server[01580] [Originator@6876 sub=Default] Remote version is: vim.version.version10

2015-10-29T17:08:12.280-05:00 info vmware-converter-server[01580] [Originator@6876 sub=Default] Authenticating user root

2015-10-29T17:08:12.297-05:00 info vmware-converter-server[01580] [Originator@6876 sub=Default] ComputeResource for vim.HostSystem:ha-host is vim.ComputeResource:ha-compute-res

2015-10-29T17:08:12.312-05:00 info vmware-converter-server[01580] [Originator@6876 sub=Default] ResourcePool for vim.ComputeResource:ha-compute-res is vim.ResourcePool:ha-root-pool

2015-10-29T17:08:12.312-05:00 info vmware-converter-server[01580] [Originator@6876 sub=Default] ComputeResource for vim.ResourcePool:ha-root-pool is vim.ComputeResource:ha-compute-res

2015-10-29T17:08:12.312-05:00 info vmware-converter-server[01580] [Originator@6876 sub=Default] Datacenter for vim.ComputeResource:ha-compute-res is vim.Datacenter:ha-datacenter

2015-10-29T17:08:12.312-05:00 info vmware-converter-server[01580] [Originator@6876 sub=Default] Root VM folder for vim.Datacenter:ha-datacenter is vim.Folder:ha-folder-vm

2015-10-29T17:08:12.312-05:00 info vmware-converter-server[01580] [Originator@6876 sub=Default] Reusing existing VIM connection to 192.168.140.14

2015-10-29T17:08:12.343-05:00 info vmware-converter-server[01580] [Originator@6876 sub=Default] Scheduled timer canceled, StopKeepAlive succeeds

2015-10-29T17:08:12.343-05:00 info vmware-converter-server[01580] [Originator@6876 sub=Default] Connecting to host 192.168.140.14 on port 443

2015-10-29T17:08:12.343-05:00 info vmware-converter-server[01580] [Originator@6876 sub=Default] localVersion is: vim.version.version10

2015-10-29T17:08:12.359-05:00 info vmware-converter-server[01580] [Originator@6876 sub=Default] Remote version is: vim.version.version10

2015-10-29T17:08:12.359-05:00 info vmware-converter-server[01580] [Originator@6876 sub=Default] Authenticating user root

2015-10-29T17:08:12.390-05:00 info vmware-converter-server[01580] [Originator@6876 sub=Default] Scheduled timer canceled, StopKeepAlive succeeds

2015-10-29T17:08:12.390-05:00 info vmware-converter-server[01580] [Originator@6876 sub=Default] ComputeResource for vim.ResourcePool:ha-root-pool is vim.ComputeResource:ha-compute-res

2015-10-29T17:08:12.421-05:00 info vmware-converter-server[01580] [Originator@6876 sub=Default] Created new scheduler item with id = "1", firstTimeToRun = "2015-10-29 17:08:12.343", source = "", targetRPOInMinutes = "0". -- __thiscall Converter::Server::Scheduler::SchedulerItemImpl::SchedulerItemImpl(const class Converter::Server::Scheduler::SchedulerItemSpec &,const int &,const class boost::shared_ptr<class Converter::Server::Scheduler::SchedulerEnv> &,const class Vmacore::Ref<class Vmacore::Service::Logger> &,const class boost::optional<class Converter::VdbConnection &> &) ("d:/build/ob/bora-2716716/bora/sysimage/ufad/server/scheduler/schedulerItemImpl.cpp:87")

2015-10-29T17:08:12.421-05:00 info vmware-converter-server[01580] [Originator@6876 sub=Default] scheduler item with id="1" created -- int __thiscall Converter::Server::Scheduler::PriorityQScheduler::AddSchedulerItem(const class boost::shared_ptr<class Converter::Server::Scheduler::SchedulerItemSpec> &,const class boost::optional<class Converter::VdbConnection &> &) ("d:/build/ob/bora-2716716/bora/sysimage/ufad/server/scheduler/priorityQScheduler.cpp:49")

2015-10-29T17:08:12.421-05:00 info vmware-converter-server[03536] [Originator@6876 sub=Default] Scheduler scheduling item 1 to run at time = 2015-10-29 17:08:12.421. -- void __thiscall Converter::Server::Scheduler::SimpleScheduler::Run(void) ("d:/build/ob/bora-2716716/bora/sysimage/ufad/server/scheduler/simpleScheduler.cpp:109")

2015-10-29T17:08:12.455-05:00 info vmware-converter-server[03544] [Originator@6876 sub=Default] Connecting to host 192.168.140.14 on port 443

2015-10-29T17:08:12.455-05:00 info vmware-converter-server[03544] [Originator@6876 sub=Default] localVersion is: vim.version.version10

2015-10-29T17:08:12.468-05:00 info vmware-converter-server[03544] [Originator@6876 sub=Default] Remote version is: vim.version.version10

2015-10-29T17:08:12.468-05:00 info vmware-converter-server[03544] [Originator@6876 sub=Default] Authenticating user root

2015-10-29T17:08:12.499-05:00 info vmware-converter-server[03544] [Originator@6876 sub=Default] ComputeResource for vim.HostSystem:ha-host is vim.ComputeResource:ha-compute-res

2015-10-29T17:08:12.499-05:00 info vmware-converter-server[03544] [Originator@6876 sub=Default] ResourcePool for vim.ComputeResource:ha-compute-res is vim.ResourcePool:ha-root-pool

2015-10-29T17:08:12.499-05:00 info vmware-converter-server[03544] [Originator@6876 sub=Default] ComputeResource for vim.ResourcePool:ha-root-pool is vim.ComputeResource:ha-compute-res

2015-10-29T17:08:12.499-05:00 info vmware-converter-server[03544] [Originator@6876 sub=Default] Datacenter for vim.ComputeResource:ha-compute-res is vim.Datacenter:ha-datacenter

2015-10-29T17:08:12.499-05:00 info vmware-converter-server[03544] [Originator@6876 sub=Default] Root VM folder for vim.Datacenter:ha-datacenter is vim.Folder:ha-folder-vm

2015-10-29T17:08:12.499-05:00 info vmware-converter-server[03544] [Originator@6876 sub=Default] Reusing existing VIM connection to 192.168.140.14

2015-10-29T17:08:12.515-05:00 info vmware-converter-server[03544] [Originator@6876 sub=Default] Scheduled timer canceled, StopKeepAlive succeeds

2015-10-29T17:08:12.609-05:00 info vmware-converter-server[06096] [Originator@6876 sub=ThreadPool] Thread enlisted

2015-10-29T17:08:12.750-05:00 info vmware-converter-server[03544] [Originator@6876 sub=Default] Started task "task-9" for job="job-9", item ="1" -- void __thiscall Converter::Server::Job::JobProcessorImpl::StartProcessingJobs(void) ("d:/build/ob/bora-2716716/bora/sysimage/lib/converter/server/job/jobProcessorImpl.cpp:384")

2015-10-29T17:08:12.815-05:00 info vmware-converter-server[01580] [Originator@6876 sub=Default] ConverterConnection: KeepAlive timer canceled, StopKeepAlive succeeded

2015-10-29T17:08:12.815-05:00 warning vmware-converter-server[01580] [Originator@6876 sub=vmomi.soapStub[0]] Terminating invocation: server=<cs p:02e6d8d8, PIPE:\\.\pipe\vmware-converter-worker-soap>, moref=converter.agent.AgentSessionManager:ConverterAgentSessionManager, method=logout

2015-10-29T17:08:12.859-05:00 error vmware-converter-server[03500] [Originator@6876 sub=Default] Failed to send response to the client: class Vmacore::IOException(IO error: System exception while trasmitting HTTP Response:

--> error id = 232

--> )

2015-10-29T17:08:12.859-05:00 info vmware-converter-server[06096] [Originator@6876 sub=Default] [task,338] [task-9] -- BEGIN -- Convert

2015-10-29T17:08:12.891-05:00 info vmware-converter-server[06096] [Originator@6876 sub=Default] [taskSpec,472] [task-9] [TaskMap] task-9:task-1

2015-10-29T17:28:05.412-05:00 error vmware-converter-server[03504] [Originator@6876 sub=Ufa.HTTPService] Failed to read request; stream: <io_obj p:0x02dd1c1c, h:-1, <pipe '\\.\pipe\vmware-converter-server-soap'>, <pipe '\\.\pipe\vmware-converter-server-soap'>>, error: class Vmacore::TimeoutException(Operation timed out)

2015-10-29T17:28:15.411-05:00 error vmware-converter-server[01580] [Originator@6876 sub=Ufa.HTTPService] Failed to read request; stream: <io_obj p:0x02e110d4, h:-1, <pipe '\\.\pipe\vmware-converter-server-soap'>, <pipe '\\.\pipe\vmware-converter-server-soap'>>, error: class Vmacore::TimeoutException(Operation timed out)

2015-10-29T19:18:02.929-05:00 error vmware-converter-server[06096] [Originator@6876 sub=Default] [task,350] [LRO] Unexpected Exception: vmodl.fault.SystemError

2015-10-29T19:18:03.039-05:00 info vmware-converter-server[06096] [Originator@6876 sub=Default] [task,379] [task-9] -- ERROR -- Convert: vmodl.fault.SystemError

--> (vmodl.fault.SystemError) {

-->    faultCause = (vmodl.MethodFault) null,

-->    reason = "No connection could be made because the target machine actively refused it",

-->    msg = ""

--> }

2015-10-29T19:18:03.039-05:00 info vmware-converter-server[06096] [Originator@6876 sub=Default] [diagnosticManager,269] Retrieved taskInfo for "converter.task.Task:task-9" mapping it to "converter.task.Task:task-9".

2015-10-29T19:18:03.039-05:00 info vmware-converter-server[06096] [Originator@6876 sub=Default] [diagnosticManager,309] The task with id = "task-9" was found to be a "recent" task.

2015-10-29T19:18:03.039-05:00 info vmware-converter-server[06096] [Originator@6876 sub=Default] [diagnosticManager,323] No existing log bundle found for task with id = "task-9". The task is still "recent" so a log bundle will now be generated for it.

2015-10-29T19:18:03.054-05:00 info vmware-converter-server[06096] [Originator@6876 sub=Default] [diagnosticManager,1052] Retrieving task related diagnostics for server task with id = "task-9".

2015-10-29T19:18:03.103-05:00 info vmware-converter-server[03540] [Originator@6876 sub=Default] Run 0 of job "job-9" finished with an error. -- struct Converter::Server::Job::JobExecutor::SchedulerUpdateSpec __thiscall Converter::Server::Conversion::ConversionJobExecutorImpl::UpdateJob(class Converter::Server::Job::InternalJob &,bool,const class Converter::Server::Scheduler::SchedulerItemStatistics &,const class Converter::Task::TaskInfo &) ("d:/build/ob/bora-2716716/bora/sysimage/lib/converter/server/conversion/conversionJobExecutorImpl.cpp:405")

2015-10-29T19:18:03.211-05:00 info vmware-converter-server[03540] [Originator@6876 sub=Default] Suspended 1 scheduler items for job (job-9) -- void __thiscall Converter::Server::Job::JobProcessorImpl::SuspendJobAux(const class Converter::Server::Job::InternalJob &,class Converter::VdbConnection &) ("d:/build/ob/bora-2716716/bora/sysimage/lib/converter/server/job/jobProcessorImpl.cpp:829")

2015-10-29T19:18:03.554-05:00 info vmware-converter-server[06096] [Originator@6876 sub=Default] ConverterConnection: KeepAlive timer canceled, StopKeepAlive succeeded

2015-10-29T19:18:03.574-05:00 warning vmware-converter-server[06096] [Originator@6876 sub=vmomi.soapStub[4]] Terminating invocation: server=<cs p:02dd12d0, PIPE:\\.\pipe\vmware-converter-worker-soap>, moref=converter.agent.AgentSessionManager:ConverterAgentSessionManager, method=logout

2015-10-29T19:18:03.574-05:00 info vmware-converter-server[06096] [Originator@6876 sub=ThreadPool] Thread delisted

Check list for conversion of Linux machine

1. Vmware Vcenter Converter Standalone Client version 6.0.0 build=2716716

2. Ports open 22 and 443

3. check if u are able SSH from destination. user should be part of admin group in Linux or Root should be enabled via remote (it is disabled by default due to security)

4. IP address of destination LAN is required on Helper VM

Let me know if you comply with above point and still not completing ....

Regards

Pankaj Sharma

You can export the logs from the failed task. The helper log will be in the bundle.

Please attach the log bundle as a file, don't paste the content - it make the thread hard to read.

Plamen

I don't see and "all user" folder even after enable show hidden folders.  I see each users folder and the Administrator users folder. The admin user has the VMware folder only. The source machine is windows 7 32 bit and is part of a workgroup.  The Admin PC which has the VMware Converter Standalone installed also does not have all user folder as well. Just Administrator User folder only which has the vmware folder under app data and this computer is part of the same workgroup. The logs that I have attached previously are from Client "PC-Consult" or Source Machine providing agent logs.  The Admin PC where I have the Converter Standalone installed i have provided the server logs.

What about to use %ALLUSERSPROFILE%\VMware\VMware vCenter Converter Standalone...... ?