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Yet another "Operation timed out" problem

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Hello,

I'm trying to run a P2V conversion of a Hyper-V machine. The agent gets installed correctly, then at the "Connecting to source machine" step i receive the following error: "A general system error occurred: Operation timed out".

I'm able to telnet to the source machine on a port 9089. Berow are excerpts from the Converter logs (domain and user info replaced with #####\#####)...

I desperately need to enable this conversion process, so any help will be appreciated.

Some technical info:

  • hyper-v 2.0
  • guest machine OS: Windows 2008 R2
  • vcenter 5.5
  • hosts - esxi 5.1
  • vcenter converter 5.1.0
  • all relevant ports open, local firewall disabled

 

vmware-converter-agent-1.log

Section for VMware vCenter Converter Standalone, pid=7112, version=5.1.0, build=1087880, option=Release

2015-06-26T17:04:01.283+02:00 [05880 info 'Default'] Logging uses fast path: true

2015-06-26T17:04:01.283+02:00 [05880 info 'Libs'] VThreadBase detected multiple threads.

2015-06-26T17:04:01.283+02:00 [05880 info 'Default'] Handling bora/lib logs with VmaCore facilities

2015-06-26T17:04:01.283+02:00 [05880 info 'Default'] Initialized channel manager

2015-06-26T17:04:01.283+02:00 [05880 info 'Default'] Current working directory: C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone Agent

2015-06-26T17:04:01.283+02:00 [05880 info 'Default'] ThreadPool windowsStackImmediateCommit = true

2015-06-26T17:04:01.283+02:00 [05020 info 'ThreadPool'] Thread enlisted

2015-06-26T17:04:01.283+02:00 [05880 info 'ThreadPool'] Thread enlisted

2015-06-26T17:04:01.283+02:00 [02372 info 'ThreadPool'] Thread enlisted

2015-06-26T17:04:01.283+02:00 [02368 info 'ThreadPool'] Thread enlisted

2015-06-26T17:04:01.283+02:00 [05880 info 'Default'] Trying converter_agent

2015-06-26T17:04:01.393+02:00 [05880 info 'Default'] Trying ufa_agent

2015-06-26T17:04:01.393+02:00 [05880 info 'Ufa'] Initializing SSL context

2015-06-26T17:04:02.408+02:00 [05880 info 'Default'] Vmacore::InitSSL: handshakeTimeoutUs = 20000000

2015-06-26T17:04:02.408+02:00 [05880 info 'Ufa'] Plugin initialized

2015-06-26T17:04:02.408+02:00 [05880 info 'Ufa.HTTPService'] Setting buffer size to 32768

2015-06-26T17:04:02.408+02:00 [05880 info 'Ufa.HTTPService'] Using default for nonChunkingAgents: 'VMware VI Client|VMware-client|VMware-client/3.*'

2015-06-26T17:04:02.408+02:00 [05880 info 'Ufa.HTTPService'] Using default for agentsNeedingContentLength: 'VMware-client'

2015-06-26T17:04:02.408+02:00 [05880 info 'Ufa.HTTPService'] Max buffered response size is 104857600 bytes

2015-06-26T17:04:02.408+02:00 [05880 info 'Ufa'] enableChunkedResponses: true

2015-06-26T17:04:02.408+02:00 [05880 info 'Ufa.HTTPService'] Http Service started: [class Vmacore::Ssl::SSLServerSocketImpl:01C44250]

2015-06-26T17:04:02.408+02:00 [05880 info 'Ufa'] Soap (over TCP) started on port 9089. enableRemoteAccess = true, useSSL = true

2015-06-26T17:04:02.408+02:00 [05880 info 'Ufa'] SOAP pipe name: \\.\pipe\vmware-converter-agent-soap

2015-06-26T17:04:02.408+02:00 [05880 info 'Ufa.HTTPService'] Setting buffer size to 32768

2015-06-26T17:04:02.408+02:00 [05880 info 'Ufa.HTTPService'] Using default for nonChunkingAgents: 'VMware VI Client|VMware-client|VMware-client/3.*'

2015-06-26T17:04:02.408+02:00 [05880 info 'Ufa.HTTPService'] Using default for agentsNeedingContentLength: 'VMware-client'

2015-06-26T17:04:02.408+02:00 [05880 info 'Ufa.HTTPService'] Max buffered response size is 104857600 bytes

2015-06-26T17:04:02.408+02:00 [05880 info 'Ufa'] enableChunkedResponses: true

2015-06-26T17:04:02.408+02:00 [05880 info 'Ufa.HTTPService'] Http Service started: [class Vmacore::Ssl::SSLServerSocketImpl:01C440A0]

2015-06-26T17:04:02.408+02:00 [05880 info 'Ufa'] Soap (over Named Pipe) started on pipe \\.\pipe\vmware-converter-agent-soap. enableRemoteAccess = true, nonRootAccess = false, useSSL = true

2015-06-26T17:04:02.408+02:00 [05880 info 'Ufa'] Plugin started

2015-06-26T17:04:02.439+02:00 [05880 info 'Default'] DiskLibProvider init - OK

2015-06-26T17:04:02.439+02:00 [05880 info 'Default'] Mntapi_Init Asked - 2.0 Served - 2.0 was successful,TempDirectory: C:\Windows\TEMP\vmware-temp\vmware-SYSTEM.

2015-06-26T17:04:02.439+02:00 [05880 info 'Default'] [serviceWin32,416] vmware-converter-agent service started

2015-06-26T17:04:25.369+02:00 [05880 error 'Ufa.HTTPService'] accept failure class Vmacore::TimeoutException(Operation timed out) on stream (null)

2015-06-26T17:04:25.369+02:00 [05880 error 'Ufa.HTTPService'] stream is NULL - no read scheduled

2015-06-26T17:05:45.687+02:00 [05880 error 'Ufa.HTTPService'] accept failure class Vmacore::TimeoutException(Operation timed out) on stream (null)

2015-06-26T17:05:45.687+02:00 [05880 error 'Ufa.HTTPService'] stream is NULL - no read scheduled

 

vmware-converter-worker-7.log

 

2015-06-26T17:01:15.809+02:00 [01468 verbose 'Default'] Converter Worker ServiceInstance RetrieveContent

2015-06-26T17:01:15.824+02:00 [01468 verbose 'Default'] Converter Agent SessionManager GetPid

2015-06-26T17:01:15.824+02:00 [01468 verbose 'Default'] Converter Agent SessionManager ImpersonateUser

2015-06-26T17:01:15.840+02:00 [01468 info 'Default'] Impersonating user #####\##### in session 074a0bd9-9f68-e4ff-e776-c98023e2e62c

2015-06-26T17:01:35.247+02:00 [01468 verbose 'Default'] ConverterConnection: Creating SSL SOAP stub adapter to hostname 10.192.23.63 port 9089

2015-06-26T17:01:35.247+02:00 [01468 verbose 'HttpConnectionPool-000000'] HttpConnectionPoolImpl created. maxPoolConnections = 20; idleTimeout = 900000000; maxOpenConnections = 20; maxConnectionAge = 0

2015-06-26T17:01:36.259+02:00 [01472 warning 'Default'] Failed to connect socket; <io_obj p:0x01186a80, h:684, <TCP '0.0.0.0:0'>, <TCP '10.192.23.63:9089'>>, e: system:10061(No connection could be made because the target machine actively refused it)

2015-06-26T17:01:36.319+02:00 [01472 error 'HttpConnectionPool-000000'] [ConnectComplete] Connect failed to <cs p:004c0ae0, TCP:10.192.23.63:9089>; cnx: (null), error: class Vmacore::SystemException(No connection could be made because the target machine actively refused it)

2015-06-26T17:01:36.479+02:00 [01468 verbose 'Default'] ConverterConnection: Stopping keepalive

2015-06-26T17:01:36.479+02:00 [01468 verbose 'Default'] ConverterConnection: Keepalive not started.

2015-06-26T17:01:36.480+02:00 [01468 info 'vmomi.soapStub[0]'] Resetting stub adapter for server <cs p:004c0ae0, TCP:10.192.23.63:9089> : Closed

2015-06-26T17:01:38.113+02:00 [01460 info 'Default'] [AgentManager] Install Agent on 10.192.23.63

2015-06-26T17:01:38.176+02:00 [01460 info 'Default'] [ufaUtilsWin32,208] Connecting to ADMIN$ on 10.192.23.63 as #####\#####

2015-06-26T17:01:38.363+02:00 [01460 info 'Default'] [ufaUtilsWin32,211] Successfully connected to ADMIN$ on 10.192.23.63

2015-06-26T17:01:38.363+02:00 [01460 verbose 'Default'] [AgentDeployment] Copy C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\VMware-Converter-Agent.exe to ADMIN$\vmware-converter-install-gufxqlypitvhziym on 10.192.23.63

2015-06-26T17:03:55.721+02:00 [01460 warning 'Default'] [AgentDeployment] Wait install process to complete

2015-06-26T17:04:04.863+02:00 [01460 verbose 'Default'] Getting extra error code information from Installer's output file ...

2015-06-26T17:04:04.878+02:00 [01460 verbose 'Default'] [AgentDeployment] Local vmsystemp file name is C:\Windows\TEMP\vmware-temp\vmware-al-4239\vmsystemp.txt.mmxjziodprxwhzwl

2015-06-26T17:04:04.894+02:00 [01460 verbose 'Default'] [AgentDeployment] Got remote vmsystemp.txt file

2015-06-26T17:04:04.894+02:00 [01460 verbose 'Default'] [AgentDeployment] Got file line: Time=06/26/15 17:04:02

2015-06-26T17:04:04.894+02:00 [01460 verbose 'Default'] [AgentDeployment] Got file line:

2015-06-26T17:04:04.894+02:00 [01460 verbose 'Default'] [AgentDeployment] Got file line: Reboot=0

2015-06-26T17:04:04.894+02:00 [01460 verbose 'Default'] [AgentDeployment] Got file line:

2015-06-26T17:04:04.894+02:00 [01460 verbose 'Default'] [AgentDeployment] Got file line: Error=0

2015-06-26T17:04:04.894+02:00 [01460 verbose 'Default'] [AgentDeployment] Got file line:

2015-06-26T17:04:04.894+02:00 [01460 verbose 'Default'] [AgentDeployment] Got file line: SHA1 Fingerprint=0F:55:93:6F:0E:3F:F9:E5:CF:21:61:4B:52:B1:0E:B9:2E:67:2D:BF

2015-06-26T17:04:04.894+02:00 [01460 warning 'Default'] [AgentDeployment] Cannot match line Time=06/26/15 17:04:02

--> , skip it

2015-06-26T17:04:04.894+02:00 [01460 verbose 'Default'] [AgentDeployment] Skipping comment line:

-->

2015-06-26T17:04:04.894+02:00 [01460 info 'Default'] [AgentDeployment] Got reboot tag from output file as 0

2015-06-26T17:04:04.894+02:00 [01460 verbose 'Default'] [AgentDeployment] Skipping comment line:

-->

2015-06-26T17:04:04.894+02:00 [01460 info 'Default'] [AgentDeployment] Got error code from output file as 0

2015-06-26T17:04:04.894+02:00 [01460 verbose 'Default'] [AgentDeployment] Skipping comment line:

-->

2015-06-26T17:04:04.894+02:00 [01460 info 'Default'] [AgentDeployment] Got ssl thumbprint from output file as 0F:55:93:6F:0E:3F:F9:E5:CF:21:61:4B:52:B1:0E:B9:2E:67:2D:BF

2015-06-26T17:04:04.894+02:00 [01460 verbose 'Default'] Using installer's output file to update error code

2015-06-26T17:04:04.894+02:00 [01460 warning 'Default'] [AgentDeployment] Using installer's output file to update error code

2015-06-26T17:04:05.081+02:00 [01460 info 'Default'] [ufaUtilsWin32,81] Disconnecting 10.192.23.63 on ADMIN$

2015-06-26T17:04:05.081+02:00 [01460 verbose 'Default'] [AgentDeployment] succeeded, reboot not required

2015-06-26T17:04:05.113+02:00 [01460 verbose 'Default'] ConverterConnection: Creating SSL SOAP stub adapter to hostname 10.192.23.63 port 9089

2015-06-26T17:04:25.167+02:00 [01468 error 'HttpConnectionPool-000000'] [ConnectComplete] Connect failed to <cs p:004c0ae0, TCP:10.192.23.63:9089>; cnx: (null), error: class Vmacore::TimeoutException(Operation timed out)

2015-06-26T17:04:25.167+02:00 [01460 verbose 'Default'] ConverterConnection: Stopping keepalive

2015-06-26T17:04:25.167+02:00 [01460 verbose 'Default'] ConverterConnection: Keepalive not started.

2015-06-26T17:04:25.168+02:00 [01460 info 'vmomi.soapStub[1]'] Resetting stub adapter for server <cs p:004c0ae0, TCP:10.192.23.63:9089> : Closed

2015-06-26T17:04:25.168+02:00 [01460 warning 'vmomi.soapStub[1]'] Terminating invocation: server=<cs p:004c0ae0, TCP:10.192.23.63:9089>, moref=converter.ServiceInstance:ConverterAgentServiceInstance, method=retrieveContent

2015-06-26T17:04:25.168+02:00 [01460 error 'Default'] class Vmacore::TimeoutException(Operation timed out)


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