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Error in VMware vCenter Standalone agent installation step

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Hi all

 

Now I want to convert a remote Windows machine to ESXi.

However, I can't progress my conversion because of an error occurring.

The error message is "fault.AgentInstallFault.summary".

 

On the source machine, a VMware vCenter Standalone agent seem to be already installed.

I think it is because I tried to convert it a few weeks ago.

 

Today, I tried to uninstall it manually(through Control panel) from the source machine, but I couldn't.

When I tried to uninstall the agent, an error "Cannot stop services" and a message were displayed.

The meaning of the message is in the uninstall process, an critical error occurred. 

I rebooted the source windows machine, however, the same errors occurred.

 

If you know how to solve this problem,could you tell me about it?

 

Best Regards,

Naomi Y


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