Error - unable to obtain hardware information for the selected machine

Hi All, I know that this error is already document on this forum, but any of the solutions listed works for me, I'm working with Converter Standalone 5.5.0 and I can't work with the old one because the server have GPT partions, and only works with this Converter versions, the system I try to convert is Windows 2003 x86. I found some error logs, but I really don't understand the error, can somebody help with this, I already try disabling the antivirus, firewall, local conversion, local administrator, but nothings work... the only thing missing here is rebooting the server. I'm adding the logs.

2014-02-17T17:18:14.895-05:00 [08140 info 'wizardController'] FillPageContents(): currentPage is 0

2014-02-17T17:18:14.895-05:00 [08140 info 'wizardController'] subpages = 1

2014-02-17T17:18:14.895-05:00 [08140 verbose 'wizardController'] Found data connection SourceSelect

2014-02-17T17:18:14.895-05:00 [08140 info 'wizardController'] parameter>>> DefaultPhysicalSource ( 1 )

2014-02-17T17:18:14.895-05:00 [08140 info 'wizardController'] parameter>>> DefaultRemoteOS ( windowsOs )

2014-02-17T17:18:14.895-05:00 [08140 info 'wizardController'] parameter>>> DefaultSource ( 0 )

2014-02-17T17:18:14.895-05:00 [08140 info 'wizardController'] parameter>>> ShowServer20 ( False )

2014-02-17T17:18:14.895-05:00 [08140 info 'wizardController'] parameter>>> ShowStandalone ( True )

2014-02-17T17:18:14.895-05:00 [08140 info 'wizardController'] parameter>>> ThirdPartyHostedFilter ( <obj xmlns="urn:ConverterLogic" versionId="1.0" xsi:type="ArrayOfConverterLogicKeyValuePair"><ConverterLogicKeyValuePair xsi:type="ConverterLogicKeyValuePair"><key>microsoftVirtualPCVM</key><val xsi:type="xsd:string">Microsoft Virtual PC (*.vmc)</val></ConverterLogicKeyValuePair><ConverterLogicKeyValuePair xsi:type="ConverterLogicKeyValuePair"><key>parallelsVM</key><val xsi:type="xsd:string">Parallels Virtualization Products Image (*.pvs)</val></ConverterLogicKeyValuePair><ConverterLogicKeyValuePair xsi:type="ConverterLogicKeyValuePair"><key>livestateBackup</key><val xsi:type="xsd:string">Symantec LiveState Recovery Image (*.sv2i)</val></ConverterLogicKeyValuePair><ConverterLogicKeyValuePair xsi:type="ConverterLogicKeyValuePair"><key>shadowProtectBackup</key><val xsi:type="xsd:string">StorageCraft ShadowStor Image (*.spf)</val></ConverterLogicKeyValuePair><ConverterLogicKeyValuePair xsi:type="ConverterLogicKeyValuePair"><key>acronisBackup</key><val xsi:type="xsd:string">Acronis True Image Backup (*.tib)</val></ConverterLogicKeyValuePair><ConverterLogicKeyValuePair xsi:type="ConverterLogicKeyValuePair"><key>vmwareVCBBackup</key><val xsi:type="xsd:string">VMware Consolidated Backup (*.vmx)</val></ConverterLogicKeyValuePair></obj> )

2014-02-17T17:18:14.895-05:00 [08140 info 'wizardController'] parameter>>> VMwareHostedFilter ( <obj xmlns="urn:ConverterLogic" versionId="1.0" xsi:type="ArrayOfConverterLogicKeyValuePair"><ConverterLogicKeyValuePair xsi:type="ConverterLogicKeyValuePair"><key>vmwareVM</key><val xsi:type="xsd:string">VMware virtual machine (*.vmx)</val></ConverterLogicKeyValuePair></obj> )

2014-02-17T17:18:26.145-05:00 [08140 info 'wizardController'] FillPage()

2014-02-17T17:18:26.161-05:00 [08392 error 'Default'] SourceSelectPluginModel::BuildFilter 3rd party type microsoftVirtualPCVM not found

2014-02-17T17:18:26.161-05:00 [08392 error 'Default'] SourceSelectPluginModel::BuildFilter 3rd party type parallelsVM not found

2014-02-17T17:18:26.161-05:00 [08392 error 'Default'] SourceSelectPluginModel::BuildFilter 3rd party type vmwareVCBBackup not found

2014-02-17T17:18:26.161-05:00 [08392 error 'Default'] SourceSelectPluginModel::BuildFilter 3rd party type livestateBackup not found

2014-02-17T17:18:26.161-05:00 [08392 error 'Default'] SourceSelectPluginModel::BuildFilter 3rd party type shadowProtectBackup not found

2014-02-17T17:18:26.161-05:00 [08392 error 'Default'] SourceSelectPluginModel::BuildFilter 3rd party type acronisBackup not found

2014-02-17T17:18:26.161-05:00 [08392 error 'Default'] SourceSelectPluginModel::BuildFilter 3rd party type vmwareVM not found

2014-02-17T17:18:26.161-05:00 [08392 error 'Default'] SourceSelectPluginModel::BuildThirdpartyHostedExtVector 3rd party type vmwareVM not found

2014-02-17T17:18:46.989-05:00 [08392 info 'ConverterSession'] Converter::Client::Gui::Common::DiagnosticDataProvider::SetLastKnownSource - Setting last known source:

--> (converter.ComputerSpec) {

-->    dynamicType = <unset>,

-->    location = (converter.ComputerSpec.LiveComputerLocation) {

-->       dynamicType = <unset>,

-->       hostname = "",

-->       port = <unset>,

-->       username = <unset>,

-->       password = <unset>,

-->       osType = "windowsOs",

-->       verifyPeer = <unset>,

-->       sslThumbprint = <unset>,

-->    },

--> }

2014-02-17T17:18:47.004-05:00 [08392 info 'ConverterSession'] Converter::Client::Gui::Common::DiagnosticDataProvider::SetLastKnownSource - Setting last known source:

--> (converter.ComputerSpec) {

-->    dynamicType = <unset>,

-->    location = (converter.ComputerSpec.LiveComputerLocation) {

-->       dynamicType = <unset>,

-->       hostname = "",

-->       port = <unset>,

-->       username = <unset>,

-->       password = <unset>,

-->       osType = "windowsOs",

-->       verifyPeer = <unset>,

-->       sslThumbprint = <unset>,

-->    },

--> }

2014-02-17T17:18:47.004-05:00 [07532 info 'ThreadPool'] Thread enlisted

2014-02-17T17:18:47.848-05:00 [06128 error 'wizardController'] Cannot query source HW info: vmodl.fault.SystemError

thanks so much in advanced.