Re: Unable to obtain hardware information for the selected machine with vmware converter 5.5 (Failed to get capacity for \\.\PhysicalDrive0: error opening disk device: Unknown error 32 (0x20) (32))

The message for error 32 is "The process cannot access the file because it is being used by another process.". It looks to me as a permission error. Are you using the *local* administrator account, but not the domain admin account?