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Local System Converter - "Unable to obtain hardware information for the selected machine" -- PLEASE HELP

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New to the product.  VMWare novice.

 

I have a Win7 64 system that I'd like to convert to VM.  Running Converter on the local machine and choosing 'This Local Machine'.  No AV installed and Windows Firewall is shut off.  Any help is greatly, greatly appreciate.  Thanks for your time.


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