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Error : Permission to perform this operation was denied -- Log : Must be administrator to access physical computer

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Hi

Im trying to migrate a VM using Converter 5.1 but I get the "Permission to perform this operation was denied" error message when i select the source machine (which is powered off) or when i click on the "view source details..."

I see the following error in the Convertor Standalone client log file "[05496 error 'wizardController'] Must be administrator to access physical computer"

The domain account I am using is a member of the Local Users group on the Convertor server and has Converter permissions on the source vCenter where the VM is.

Any ideas as to why I get this error?

VM Hardware version 9

 

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2013-10-30T12:40:53.106+01:00 [05496 verbose 'wizardController'] Trying connection to VC server 'vcserver.domain.local' with user 'domain\domadminac'

2013-10-30T12:40:53.106+01:00 [05496 verbose 'wizardController'] Getting VIM connection to vcserver.domain.local...

2013-10-30T12:40:53.106+01:00 [05496 info 'wizardController'] Reusing existing VIM connection to vcserver.domain.local

2013-10-30T12:40:53.106+01:00 [05496 verbose 'ManagedMachineDataConnectionLogger'] Getting VIM connection to vcserver.domain.local...

2013-10-30T12:40:53.106+01:00 [05496 info 'ManagedMachineDataConnectionLogger'] Connecting to host vcserver.domain.local on port 443

2013-10-30T12:40:53.106+01:00 [05496 info 'ManagedMachineDataConnectionLogger'] localVersion is: vim.version.version8

2013-10-30T12:40:53.107+01:00 [05496 info 'ManagedMachineDataConnectionLogger'] Remote version is: vim.version.version8

2013-10-30T12:40:53.107+01:00 [05496 verbose 'ManagedMachineDataConnectionLogger'] [VimApi] Local and Remote Version are the same. Talking with version vim.version.version8

2013-10-30T12:40:53.107+01:00 [05496 info 'ManagedMachineDataConnectionLogger'] Authenticating user domain\domadminac

2013-10-30T12:40:53.107+01:00 [05496 verbose 'HttpConnectionPool-000006'] HttpConnectionPoolImpl created. maxPoolConnections = 1; idleTimeout = 900000000; maxOpenConnections = 1; maxConnectionAge = 0

2013-10-30T12:40:53.322+01:00 [05496 error 'wizardController'] Must be administrator to access physical computer

2013-10-30T12:41:29.461+01:00 [05496 verbose 'HttpConnectionPool-000005'] [RemoveConnection] Connection removed; cnx: <SSL(<io_obj p:0x0555e980, h:-1, <TCP '0.0.0.0:0'>, <TCP '10.XXX.XXX.XXX:443'>>)>; pooled: 0

2013-10-30T12:41:29.461+01:00 [06592 verbose 'HttpConnectionPool-000003'] [RemoveConnection] Connection removed; cnx: <SSL(<io_obj p:0x051c30c0, h:-1, <TCP '0.0.0.0:0'>, <TCP '10.XXX.XXX.XXX:443'>>)>; pooled: 0

2013-10-30T12:41:39.477+01:00 [04588 verbose 'HttpConnectionPool-000006'] [RemoveConnection] Connection removed; cnx: <SSL(<io_obj p:0x0555eba8, h:-1, <TCP '0.0.0.0:0'>, <TCP '10.XXX.XXX.XXX:443'>>)>; pooled: 0

 

Message was edited by: GuyTC changed "target vCenter" to read "source vCenter"

 

Message was edited by: GuyTC : corrected errors in original question. It turns out my domain account was NOT a member of the Local Administrators group on the Converter server. Adding my domain account to the Local Admins group on the Converter server fixed the error.


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