thanks for posting that detailed information Plamen.
i installed workstation 12 pro on a windows 10 system. the machine had hyper-v installed and so when i ran workstation it said to disable hyper-v. i did that and everything seemed fine. i was able to create a linux vm.
then i decided that i wanted to convert an old vm from hyper-v. i thought that vcenter standalone would help do that so i installed vcenter standalone 6. that didn't appear to be what i needed to do so i decided to uninstall it. the uninstall failed, saying it could not stop the service. i didn't see any converter services running.
i decided to boot into safe mode and see if i could uninstall. i used the msconfig boot tab, checked enable safe mode. when it rebooted, the machine hung for about 10 minutes and then reported a DRIVER_POWER_STATE_FAILURE. then it booted in to regular mode, not safe. i discovered that i couldn't shutdown either. whatever i did ended up waiting about 10 minutes and then restarting in nomral mode. i tried all the other ways to get into safe mode like shift restart, bcdedit, etc. nothing works. i powered the machine down and it boots straight to normal mode.
i tried doing the shift restart reset to restore point. that hangs for 10 minutes and then restarts in normal mode. i tried restoring to a restore point before the vcenter converter install. that just hangs forever.
it's like something is blocking the updates that change the boot config but there is no error. for example bcdedit reports success; but no matter what i do it just boots back into windows 10 normal.
i deleted all the files you mention in your message including the drivers. for the vstor i had to rename it, then power off, then delete it. that didn't help either; still booting into normal mode.
the machine is pretty functional outside of refusing to shutdown or go into safe mode. one other weird symptom is that my usb doesn't seem to be recognizing anything except for my keyboard. other things plugged in don't register at all. that was all working fine before the converter install.
i'd like to do the restore to restore point. however, since i can't figure out any way to get that to happen, i'm considering trying a reset. i'm not sure if that will work either since it seems deterimined to simply restart after waiting 10 minutes.
any ideas on how to get my machine back to normal?