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Unable to obtain hardware information

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I am trying to convert a VM from ESXi Free v5.5 using the Standalone Converter and getting the error: Unable to obtain hardware information for the selected machine.

 

I have tried running the converter with elevated admin privileges and that didn't work. The strange thing is I have done this before and it worked so I'm not sure what's changed on this ESXi server.

 

I have two VM's. One is Red Hat and the other is Microsoft 2012 Server and both give me the same error. I also tried v5.5 and v6 of the converter.

 

I can connect to the ESXi server with the vSphere client.

 

Thanks.


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