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A general system error occurred platform-specific error 38

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Note: I've removed specific server names from the logs.

 

I've been working on a P2V for a few days with zero success.  The error I am getting is: A general system error occurred platform-specific error 38.  If I look into vCenter the VM will be created and then deleted within about 20 seconds and fail before 1%.

 

The specific server details are:

 

Windows Server 2008 x64.

VMware Converter Standalone 6.0 (I've tried versions 5.5.3 and 4.1 and the exact thing happens)

 

The first time I attempted to P2V this server it made it to 80ish percent and then rebooted.  Ever since then I've been getting this failure.  I had noticed there were some old folders in the vSAN datastore referencing this server so I removed that folder which did not resolve the problem.

 

This area of the log seems to be the portion where it fails:

 

2015-05-19T11:21:01.345-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=task-1] GetManagedDiskName: Get virtual disk filebacking [vsanDatastore] ca545b55-ffc5-354a-c334-fc15b4132df0/<VMNAME>.vmdk

2015-05-19T11:21:01.345-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=task-1] GetManagedDiskName: updating nfc port as 902

2015-05-19T11:21:01.345-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=task-1] GetManagedDiskName: get protocol as vpxa-nfcssl

2015-05-19T11:21:01.345-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=task-1] GetManagedDiskName: Get disklib file name as vpxa-nfcssl://[vsanDatastore] ca545b55-ffc5-354a-c334-fc15b4132df0/<VMNAME>.vmdk@<ESXiHOSTNAME>:902!52 a3 49 48 4d 8d f5 c1-cf 8a 14 3d 95 19 3b 78

 

2015-05-19T11:21:03.155-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=Default] error 'Insufficient permission to access file' (error code:38) creating child in DiskLib

2015-05-19T11:21:03.264-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=Default] error 'Insufficient permission to access file' (error code:38) creating child in DiskLib

2015-05-19T11:21:03.264-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=Default] Error 38 opening disk vpxa-nfcssl://[vsanDatastore] ca545b55-ffc5-354a-c334-fc15b4132df0/<VMNAME>.vmdk@<ESXiHOSTNAME>:902!52 a3 49 48 4d 8d f5 c1-cf 8a 14 3d 95 19 3b 78.

 

2015-05-19T11:21:03.264-04:00 warning vmware-converter-worker[05232] [Originator@6876 sub=Default] ERROR 38 opening disk disk-2000.

2015-05-19T11:21:03.264-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=Default] Attempt to opening disk disk-2000 again [rest 2] (sleep for 5 sec).

2015-05-19T11:21:08.272-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=task-1] Reusing existing VIM connection to <VCENTERNAME>

2015-05-19T11:21:08.287-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=task-1] GetManagedDiskName: Get virtual disk filebacking [vsanDatastore] ca545b55-ffc5-354a-c334-fc15b4132df0/<VMNAME>.vmdk

2015-05-19T11:21:08.287-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=task-1] GetManagedDiskName: updating nfc port as 902

2015-05-19T11:21:08.287-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=task-1] GetManagedDiskName: get protocol as vpxa-nfcssl

2015-05-19T11:21:08.287-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=task-1] GetManagedDiskName: Get disklib file name as vpxa-nfcssl://[vsanDatastore] ca545b55-ffc5-354a-c334-fc15b4132df0/<VMNAME>.vmdk@<ESXiHOSTNAME>:902!52 c4 4f 5f 39 0c c3 12-18 2b 4c 44 77 75 63 ad

 

2015-05-19T11:21:10.035-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=Default] error 'Insufficient permission to access file' (error code:38) creating child in DiskLib

2015-05-19T11:21:10.159-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=Default] error 'Insufficient permission to access file' (error code:38) creating child in DiskLib

2015-05-19T11:21:10.159-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=Default] Error 38 opening disk vpxa-nfcssl://[vsanDatastore] ca545b55-ffc5-354a-c334-fc15b4132df0/<VMNAME>.vmdk@<ESXiHOSTNAME>:902!52 c4 4f 5f 39 0c c3 12-18 2b 4c 44 77 75 63 ad.

 

2015-05-19T11:21:10.159-04:00 warning vmware-converter-worker[05232] [Originator@6876 sub=Default] ERROR 38 opening disk disk-2000.

2015-05-19T11:21:10.159-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=Default] Attempt to opening disk disk-2000 again [rest 1] (sleep for 10 sec).

2015-05-19T11:21:20.175-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=task-1] Reusing existing VIM connection to <VCENTERNAME>

2015-05-19T11:21:20.206-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=task-1] GetManagedDiskName: Get virtual disk filebacking [vsanDatastore] ca545b55-ffc5-354a-c334-fc15b4132df0/<VMNAME>.vmdk

2015-05-19T11:21:20.206-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=task-1] GetManagedDiskName: updating nfc port as 902

2015-05-19T11:21:20.206-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=task-1] GetManagedDiskName: get protocol as vpxa-nfcssl

2015-05-19T11:21:20.206-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=task-1] GetManagedDiskName: Get disklib file name as vpxa-nfcssl://[vsanDatastore] ca545b55-ffc5-354a-c334-fc15b4132df0/<VMNAME>.vmdk@<ESXiHOSTNAME>:902!52 71 6c db 92 78 8d bf-b8 f7 a0 f6 88 c8 3c dc

 

2015-05-19T11:21:21.969-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=Default] error 'Insufficient permission to access file' (error code:38) creating child in DiskLib

2015-05-19T11:21:22.093-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=Default] error 'Insufficient permission to access file' (error code:38) creating child in DiskLib

2015-05-19T11:21:22.093-04:00 info vmware-converter-worker[05232] [Originator@6876 sub=Default] Error 38 opening disk vpxa-nfcssl://[vsanDatastore] ca545b55-ffc5-354a-c334-fc15b4132df0/<VMNAME>.vmdk@<ESXiHOSTNAME>:902!52 71 6c db 92 78 8d bf-b8 f7 a0 f6 88 c8 3c dc.

2015-05-19T11:21:22.093-04:00 warning vmware-converter-worker[05232] [Originator@6876 sub=Default] ERROR 38 opening disk disk-2000.

2015-05-19T11:21:22.093-04:00 error vmware-converter-worker[05232] [Originator@6876 sub=task-1] [BaseDiskSetComputer::OpenDiskSet] OpenDisks failed, mntapi error: 609

2015-05-19T11:21:22.093-04:00 error vmware-converter-worker[05232] [Originator@6876 sub=task-1] [BaseDiskSetComputer::AnalyzeErrorAndThrow] Error occurred when opening disk set, MNTAPI_ERROR = 609 MNTAPI errorType = 1, errorCode = 38

 

2015-05-19T11:21:22.093-04:00 error vmware-converter-worker[05232] [Originator@6876 sub=task-1] AnalyzeErrorAndThrow(): Insufficient permissions to open file

2015-05-19T11:21:22.093-04:00 error vmware-converter-worker[05232] [Originator@6876 sub=task-1] AnalyzeErrorAndThrow(): Platform errorType 1, errorCode 38

2015-05-19T11:21:22.093-04:00 error vmware-converter-worker[05232] [Originator@6876 sub=task-1] TaskImpl has failed with std::Exception: Platform-specific error 38


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