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Vcenter Converter 5.5.3 and 5.1.2

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trying to convert windows 7 professional and I have tried both version 5.5.3 and 5.1.2 on windows 7 professional

select source type : Powered on machine

Specify the powered on machine: the local machine

 

when i click next it gives me error message: unable to obtain hardware information for the selected machine.

 

any suggestion how to convert this windows 7 dell laptop


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