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Linux conversion failed with error : attempt to contact Helper service timed out

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Hello all,

 

I would like to convert a Linux server to a VMware VM and always get the same error :

[00848 error 'task-12'] Received exception while trying to connect to helper at 10.158.19.22 port 443: attempt to contact Helper service timed out

 

I'm using Converter standalone 5.1.0.

Helper VM network is configured to obtain IP via DHCP (it works fine as I can see DHCP lease on my DHCP server)

But in the log I get plenty of these errors :

 

log extract

--> The remote host certificate has these problems:

-->

--> * Host name does not match the subject name(s) in certificate.

-->

--> * self signed certificate in certificate chain)

2013-07-30T11:35:05.411+02:00 [00716 error 'HttpConnectionPool-000000'] [ConnectComplete] Connect failed to <cs p:0763c790, TCP:10.158.19.22:443>; cnx: (null), error: class Vmacore::Ssl::SSLVerifyException(SSL Exception: Verification parameters:

--> PeerThumbprint: 1D:D8:6C:B1:61:6A:F7:D2:CC:45:A4:77:A7:61:98:14:FA:DA:59:65

--> ExpectedThumbprint: 51:82:8C:B6:F7:E7:29:B5:0A:D7:B5:AB:DC:FC:B0:17:55:3F:E5:B8

--> ExpectedPeerName: <my-ip_address>

 

I attached the full log.

 

Does someone have any idea to help me ?

 

Regards,

Pouine


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