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Error, "can't query source HW info... " WAIT!!!, source is an image file

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While in converter gui I got the "source parameter invalid"

from the gui.log "wizardController'] Cannot query source HW info: converter.fault.ImportSourceFault"

 

Converter 5.5.2

Acronis Echo 9.7 was source of backup

 

I found no "image not supported" error

"Build Filter not found" errors and others, like it decided not install them.

 

Isn't  the Converter able to actually convert images. It looks like all the answers say to "reboot and use acronis offline to convert image... "

 

michael clyde


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